Airbnb & short-stay management in Sydney.

Cozy Lab takes care of everything – from listing setup and pricing to guest communication, cleaning and reporting – so you don't have to.

Talk to us about management

Short-stay & Airbnb management services.

Cozy Lab turns furnished properties into reliable short-stay income. We manage everything from preparation and listing to guest support, cleaning, and financial reporting.

Our role is simple: make your space more comfortable, valuable, and easy to own — while guests enjoy a hotel-style experience in your home.

What we typically handle

• Preparing and inspecting the property before going live.
• Styling, furnishing advice and professional photography.
• Creating listings and managing multiple channels.
• Dynamic pricing and revenue management.
• Calendar / booking management and guest communication.
• Check-in / check-out process and key / smart lock setup.
• Cleaning, linen, restocking and ongoing maintenance.
• Short-term rental compliance and financial reporting.

Our Airbnb Services

Delivering dependable hosting for you and a smooth stay for your guests. We offer a complete range of services for your Airbnb or short-stay rental, from full management through to styling and compliance.

Full Airbnb Management

We handle every aspect of your listing – pricing, bookings, messaging and operations – so you can be completely hands-off.

Guest Management

From enquiry to checkout, we answer questions, send check-in info and provide local tips to keep reviews consistently high.

Property Maintenance

Small issues get fixed before they become big problems. We coordinate trades and keep you updated on what's been done.

Styling & Furnishing

We help you style your place for photos and for real stays, recommending furnishings that photograph well and last.

Cleaning, Towels & Linen

Professional cleaners, hotel-style linen and restocking of basics so every guest arrives to a spotless, fresh home.

STRA & Compliance

We help you stay aligned with local short-term rental requirements and keep your listing up-to-date with platform policies.

Typical services included with Cozy Lab

A complete short-stay management solution, designed so owners can be fully hands-off while guests enjoy a consistent, well-run stay.

01. Property preparation & inspection

Detailed walkthrough of the property, condition check and readiness review before going live as a short-term rental.

02. Styling, furnishing & professional photography

Advice on layout and décor, support with furniture setup and professional photos to showcase the space.

03. Listing creation & multi-channel management

Creating and optimising listings on platforms such as Airbnb and other channels, and keeping details up to date.

04. Dynamic pricing & revenue management

Smart pricing strategy based on demand, seasonality and performance to help maximise income and occupancy.

05. Booking & calendar management

Handling bookings, calendar synchronisation and avoiding double bookings, gaps, or operational clashes.

06. Guest communication & 24-hour support

Prompt responses to enquiries, questions and issues — before, during and after each stay.

07. Check-in / check-out process (keys & smart locks)

Clear check-in instructions, access coordination and smooth check-out, with support for keys or smart lock systems.

08. Cleaning, linen & inventory management

Hotel-style cleaning, fresh linens and restocking of essentials after every booking, plus quality checks.

09. Property maintenance & repairs

Coordinating trades, handling minor repairs and flagging larger issues early to protect the property long-term.

10. Short-term rental regulation compliance

Support with local short-stay regulations and registration requirements so the property remains compliant.

11. Financial reporting & owner statements

Clear, regular owner statements showing revenue, fees and net returns over the reporting period.

Owner onboarding & contract process

A clear step-by-step process from first conversation to your first payout.

01. Initial consultation

Discuss property details and assess short-term rental potential (location, condition and local regulations).

02. On-site inspection & proposal

Site visit, design and setup plan, plus an estimated return forecast based on our experience.

03. Signing the management agreement

Both parties sign a Property Management Agreement covering fees, services and payment terms.

04. Property preparation & setup

Cleaning, staging, furnishing, photography and compliance preparation to make the home guest-ready.

05. Listing launch & system integration

Listings go live across platforms; pricing and automation systems are integrated for smooth operations.

06. Daily operations & guest management

Ongoing hosting: guest communication, calendar management, cleaning and maintenance coordination.

07. Payouts & reporting

Monthly or 4-weekly payouts with transparent statements showing income, fees and net profit.

08. Performance review & support

Regular reviews and strategy updates to keep occupancy, pricing and guest experience improving over time.

Management fee structure

Cozy Lab charges a management commission based on total rental income, depending on property type and the level of service required.

Furnished property management

From ~15% management fee — for properties that are already furnished, fully equipped and do not require setup work.

Cozy Lab handles all day-to-day operations, including pricing, listing management, guest communication and payout reporting.

Full management service

Around 18%–20% management fee — for owners who prefer a completely hands-off experience from day one.

This includes furniture setup, styling, professional photography, full guest operations, and ongoing property care.

Management fees are typically deducted from platform payouts, and owners receive clear statements with each payout period.